Deliveries, exchanges and returns
Deliveries
Spain (Mainland)
Balearic Islands
Canary Islands
Europe
France: Free shipping on orders over 150€. For all orders below this amount, the associated cost is 4.95€. Estimated delivery time 2-3 days
Germany: Free shipping on orders over 180€. For all orders below this amount the associated cost is 6.95€. Estimated delivery time 3-4 days
Italy: Free shipping on orders over 180€. For all orders below that amount the associated cost is 5.95€. Estimated delivery time 3-4 days
Belgium: Free shipping on orders over 180€. For all orders below that amount the associated cost is €8.95. Estimated delivery time 3-5 days
Austria: Free shipping on orders over 180€. For all orders below that amount the associated cost is €9.95. Estimated delivery time 3-5 days
Netherlands: Free shipping on orders over 180€. For all orders below that amount the associated cost is €8.95. Estimated delivery time 3-5 days
Ireland: Free shipping on orders over 300€. For all orders below that amount the associated cost is €29.95. Estimated delivery time 3-7 days
Returns policy
Steps to follow if you want to return your order:
- Write to us at info@atticgo.com (within a maximum period of 14 calendar days from when you receive your order) explaining the reason and indicating the order number. Important: you must write RETURN in the subject of your email.
- Prepare your package, wrap your rug properly and have it ready for collection. We will take care of arranging the collection with our courier company. We will cover the costs of the return.
- If we receive the rug in perfect condition, we will refund the money through the same payment method used for payment.
*For all orders from Europe and the Balearic Islands the return cost is between 15,95€-25,95€ depending on the country and the rug size.
**We do not accept returns for made-to-measure rugs. We also do not accept returns from the Canary Islands as we cannot accept the cost of shipping and customs.